Whether you need a little help or a lot, or somewhere in between, Obsequium can help you build a solid quality management system. It doesn’t have to be complicated
Our service is built on the understanding that you may not have the staff, resources or experience to be able to implement and maintain a truly effective quality management system.
Our dedicated quality assurance consultants create quality management systems that suit the specific needs of your business. Our systems are designed to be simple and scalable, so they continue to be effective as your organisation grows.
Quality management system consulting
Developing ISO 9001 procedures, manuals and templates
Quality system maintenance and support
System auditing
Staff coaching on effective system practices
Achieving ISO 9001 certification
A quality management system (QMS) is a framework your organisation can use to ensure consistent results when designing, developing and delivering your products and services.
The system involves a set of interacting policies, objectives and processes designed to make sure that quality requirements of products and services are met.
ISO 9001–Quality Management Systems, is the internationally recognised standard that specifies the requirements for quality management systems.
While your organisation may have its own processes for ensuring the quality of your products and services, adopting a quality framework based on an internationally recognised standard can be useful for ensuring your QMS is the best it can be.
Building your quality management system to align with ISO 9001 provides maximum benefit for your business, allowing you to get all the key processes in place, and define their relationships so that your entire organisation uses a tried and tested set of processes.
With a quality management system properly in place, your organisation will save time and money, and improve consistency all while reducing your risks. Leading to a stronger more efficient organisation.
Striving toward quality and customer satisfaction are key objectives of every reputable company. With a quality management system in place, everything your organisation does has specific purpose and reason.
Some of the many benefits of implementing an ISO 9001 Quality Management System include:
Improving the satisfaction of your customers, employees and stakeholders.
Delivers improved quality and service.
Enhance your brand reputation and market opportunities.
Reducing waste, time, costs and materials by adopting more efficient processes.
Having a more engaged employees that have more purpose because of shared goals.
Reducing risk through better planning and a proactive approach to addressing mistakes.
An ability to understand customer requirements before getting started.
Systematic approach of continuous assessment and improvement.
To implement a quality management system that complies with ISO 9001, your organisation will need to fulfil a series of requirements. An snapshot of the requirements has been provided below.
Understand your organisation and the context it operates within
Identify and understand the needs and expectation of your interested parties
Determine the scope of your quality management system
Establish and implement your quality management system processes
Top management leadership and commitment
Customer focus
Quality policy and its communication
Establish organisational roles, responsibilities and authorities
Actions to address risks and opportunities
Establish quality objectives and plans to achieve them
Planning of changes
Identify and provide necessary resources for the quality management system
Competency, awareness and communication
Control of documented information and records
Operational planning and control
Customer communication
Determining requirements for products and services
Reviewing requirements of products and services
Changes to requirements for products and services
Design and development of products and services including inputs, outputs and changes
Control of externally provided processes, products and services
Production and service provision
Release of products and services
Control of nonconforming outputs
Monitoring, measurement, analysis and evaluation of the system
Internal audits
Top management review
Nonconformity and corrective actions
Continual improvement practices
Need help? Let’s talk.
Company Information
Services
Policies
